The Paradigm Difference

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At Paradigm, we take pride in our services, our organization, and in the business solutions and information technology services we provide our customers.

We live by our mission, vision, and the values we believe in.

Corporate Values

At Paradigm, our values are a key driver in how we operate our company, interact with our clients, and behave as employees. You could say they are sacred to us!

Service Excellence

We believe in providing outstanding customer service. It is our greatest competitive strength and our overriding commitment, as we believe, when our customers succeed, we all succeed.

Accountability

We believe we are in control of our own destinies, as much as we are accountable for our actions and the decisions we make.

Collaboration

We believe in each other. We combine and organize the abilities of all our people to form an organization that is stronger than the sum of each individual’s abilities.

Respect

We believe in treating all people with respect, while preserving human dignity, and nurturing an overall feeling of self-worth.

Relationships

We believe in mutually beneficial relationships and in cultivating long-term relationships. We see them as the best relationships worth having.

Empowerment

We believe in fostering an environment that promotes empowerment, enthusiasm and fun. This is the key to our entrepreneurial spirit and the cornerstone of our organization’s culture!

Diversity

We believe it is quite acceptable and natural for individuals to have different points of view, and we welcome new ways of looking at things. Ultimately, we do our best to explain our position, and are equally prepared to accept that an other’s viewpoint may differ from ours.

Our Mission

Our Vision

Our Mission

Our Mission:

We help customers get the most from their investments in business processes and information technology.

Our Vision

What Our Clients Say

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Working with the consulting team from Paradigm on our project has been a great experience. It is obvious that they are highly skilled in their respective areas and they always bring a positive attitude to the workplace. What I appreciated most about working with the Paradigm team was their ability to cut through the unpredictable politics of our project, keep everyone happy, and deliver good results. Paradigm are very good at balancing the needs of the business, while striving to deliver the project on time and on budget.

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We have a relatively long history with Paradigm. Working with our employees, a team of developers led by Paradigm developed and implemented the new system that also had to go-live in conjunction with three other government agencies. This all went off without a hitch!! The success of the project led to the creation a system that was the first in Canada. Their motto should be: "They get it done!"

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From my experience while working with Paradigm's consultants and participating in business process workshops, they have the experience, the leadership and skills to maximize the workshop objectives, quality and deliverables. They have been able to quickly familiarize themselves with our business objectives and our business processes. They have become part of the team here and are helping us to take our lengthy list of process improvement ideas and turn them into fully operational programs, following a sound business process management methodology, guided by solid project management practices.